The Hexagon

Ticket conditions of sale

Conditions of Sale:

There is a £1.15 per ticket fee for tickets up to and including £10 and £1.95 per ticket fee for tickets greater than £10. Tickets with a face value of up to and including £5 are subject to a fee of 25p a ticket.

The booking fee applies to ticket purchases made with credit cards, debit cards and cash. Bookings made in person with a pre-paid debit card are not subject to a booking fee.

Tickets for events at the Reading Arts and Venues and any third party agency sales carry a per ticket booking fee in addition to the published prices. Because ticket revenue is divided between many different parties an increase in ticket prices would not necessarily benefit the venues, therefore the income from booking fees is essential income to Reading Arts.

We regret that that tickets cannot be exchanged or money refunded. Returned tickets will only be offered for resale when the venue is sold out . Your attention is brought to the conditions displayed at the Box Office and on the reverse of tickets.

Support Acts
At the discretion of the producing management, support acts may be used to start a show. Where agreed prior to going to press, this information has been shown in the brochure, however patrons are advised to enquire at the box office on the afternoon of the performance for latest information.

Online Sales-security policy
Reading Arts and Venues online booking is a real-time secure booking service. Confidentiality of your personal data is guaranteed as we have built in the highest standards of encryption which ensures your personal data is stored and transmitted safely.